Can Doordash deactivate you for being inactive for a while?
For many dashers, this has been a debate for a long time. So what’s our say on this?
This post will cover everything you need to know about the possibility of Doordash deactivating someone.
Does Doordash deactivate for inactivity?
There is actually no proof that you can get deactivated by being inactive on Doordash. However, some thesis shows the possibility.
While you don’t have to be a Jackie, working 70 hours a week to be a trusted dasher, you also need to be consistent for a number of reasons.
This would show how serious you are with your job as a dasher.
Now, back to the actual question? Does Doordash deactivate for inactivity?
It depends on how long you intend to be inactive.
But generally, there are no reports of people being deactivated for just being inactive. If you were deactivated, then it could be due to some other reasons.
We’ve seen comments from people in several Doordash community forums like indeed.com/doordash who claim to have stayed out for weeks and months without dashing and were not deactivated afterwards.
However, while this may be true, it’s essential you understand that other roles may also play into this.
For instance, a high-end dasher with relatively good stats is less likely to get deactivated for being inactive for a short time.
On the other hand, this might not be the case for someone who doesn’t have a good track record.
But then, however, we still remain on our initial stance, “It depends on how long you intend to be inactive.”
For instance, say you want to spend your weekend somewhere or want to take a whole week off, that’s fine. No delivery company would deactivate you for that.
However, for a longer extent like a family vacation, cross-country trips, etc, it’s best you let Doordash or about your plans.
Even though you might not get an automatic deactivation for this, there are chances a manual action could be applied to your account depending on how long you’ve stayed.
If you don’t really know whether you were deactivated or not, you can read our article on how to tell if you’re deactivated from Doordash.
Here’s what to do if you intend being inactive on Doordash
While going offline on Doordash shouldn’t be much of a hassle, it’s important you take the right steps so you don’t risk being deactivated.
So what are these processes?
Firstly, don’t just stop working.
Don’t get me wrong; You can stop, as you are never obligated to keep working all day through.
However, if you intend on going on a long break on the app, such as a vacation that could take a month, or there are about, it’s best you make proper arrangements.
You can do this by following the 2 steps mentioned below:
Complete every outstanding delivery and upcoming scheduled
While you want to be taking a break, you don’t want to add up more reasons to be deactivated.
As a result, it’s best you finish up every outstanding and upcoming scheduled delivery you may have fixed before your plans of temporarily going out of the app.
Contact Doordash customer care
After you’ve finished up every schedule you have on the app, your next step should be to contact the customer care.
Depending on your situation, travel plans, or whatever your explanation to them is, they should provide you with appropriate advice or steps to take.
What other reason can cause your Doordash account to be deactivated?
If you’re deactivated on Doordash, it’s most likely not because you were inactive. I mean, while it could, the chances are little.
As a matter of fact, you may want to consider other reasons which we’ll talk about below:
Violating Doordash’s Policy
As with every company that employs people, there are policies that you should obey as a dasher to avoid being flagged. Below is a list of them:
- Never take alcohol or drugs while dashing
- Avoid unsafe communications with customers, such as using abusive words, discrimination or harassment, etc
- Tampering with customers’ food is illegal.
- It’s against Doordash’s policy to mark a delivery complete without it being delivered. If you’re caught, you risk being deactivated.
Consumer Ratings
Doordash has an algorithm that calculates how customers rate your deliveries. This is being measured on a scale of 1-5.
Most people will rate you based on your punctuality, your communication with them, your behaviour, the condition of the food delivered, etc.
So ensure to appeal to these benchmarks, otherwise, risk being deactivated.
Completion rate
While Doordash hasn’t openly said it considers the acceptance rate of a dasher, the “completion rate” is one sure factor Doordash takes into account.
They have said this severally.
Read also: How Many Violations to Get banned on Doordash
You have the ability to either cancel or accept a delivery request. However, if you accept, you’re expected to complete the delivery.
But why? What’s the catch about Completion rate?
Well, for Doordash, an incomplete delivery gives their customer a bad perception, which in turn, affects them.
Final Thoughts
While Doordash is less likely to deactivate you for inactivity, it’s important you follow the best practices before going offline on just any food delivery company you work for.
These include completing every outstanding delivery gig you have and contacting Doordash customer care.
It’s worth mentioning that this may not apply if you intend to take a short break like a few days, or a week.
