Maybe you intend to take a break for whatever reason you might have in mind, such as a family vacation, health issues, or you just want to rest from work hassles.
As a dasher are there things you’d need to finish up or are you just gonna have issues with Doordash for simply being active? This article approaches to explain all of this in detail.
How long can you be inactive on Doordash?
There’s no one specific acceptable amount of time for being inactive on Doordash. Doordash hasn’t made any public compliment on this yet.
In fact, it isn’t actually a bad thing to be inactive on Doordash.
This is said since we have seen a number of people who, according to them had left dashing for a while, due to sickness or some other work opportunities they had gotten and when they came back to dashing, they didn’t have issues.
Here’s a man who stayed out for 3 months:
For longer periods, here are redditors who stayed out 10 months+
Generally, Doordash shouldn’t deactivate you for being offline for a while. Like, why should they?
As long as, so far, your stats as a Dasher is relatively okay, you shouldn’t have a problem.
However, this might not be the case for someone, who already has poor standing with Doordash, as this may show more signs that you’re not serious with your work as a dasher, and a manual action could be taken against you.
Again, this is just an assumption.
Lastly, depending on how long you intend to be inactive, you should take proper steps.
If you intend taking a few days, or a week’s break, then that’s fine. You aren’t going to get in trouble for that.
However, for a longer inactive time frame like a month or a few months (for a family vacation, illness, work emergency, etc), it’s best you take proper steps which we’d discuss in the next section.
What to do before becoming inactive on Doordash
While there is no proven evidence that simply being inactive on Doordash can leave a dasher deactivated, it’s important you follow the appropriate measures so you don’t end up unfortunate.
Firstly, as we said earlier, a few days absence is understandable. But when it gets to months, you need to worry.
It’s simply relatable to working in an everyday job.
You can call a manager that you won’t be at work due to an emergency and you can be permitted. But you’ll have to take a leave (which involves a long process and time) when you intend to take longer breaks like a vacation, etc.
The same applies to Doordash.
Below are two steps to take when you intend to go inactive:
Finish up every schedule you have
You don’t want to add up to the fact that you’re going to be staying out of the platform for a long time. So it’s important you make every delivery count and finish them up.
This includes every outstanding and scheduled delivery.
Lastly, avoid cancelling any schedule, as this would affect your cancellation rate (which is actually a factor that can get your account deactivated).
Contact Doordash Customer care
Next, contact Doordash customer care.
You do this because there are several options one could take when they think about going offline for a long time.
However, if you can explain your reason for going inactive properly and how long it may take to Doordash customer care, you should get better advice and proper steps to take.
Now, there are 2 ways you could choose to do this:
- Through the app – You can get access to this by logging into your account on the app and navigating to the help centred. Afterwards, you tap on “contact dasher support.”
- Phone Number – You could also choose to call them via their phone number at 855-431-0459.
Alternatively, here’s a link to Doordash’s dasher contact us page.
Final Thoughts
Again, there is no specific limit to how much you need to be inactive in a row. There’s generally no one that hasn’t been deactivated for simply being inactive on the app.
That being said, it’s best you take proper steps before going offline for a long while.
